FAQs

TJ’s Swim School is located in the heart of the Sutherland Shire at 62 Waratah St, Kirrawee – just before the corner of Oak Road.

Ironically, we are located right behind the pool supply warehouse!

We have off street and assisted access parking on site, with ample street parking surrounding that is perfect for our busier afternoon and weekend sessions.

Our terms run in concurrence with school terms with specific programs offered during the school holidays.

We take enrolments year-round and up to four weeks into each term when fees will be pro-rated accordingly.

You can enrol at the school, over the phone, via email or on our website using the links provided.

Enrolments for following terms will be automatically rolled over if we are not advised that you will not be continuing.  Thirty (30) days’ notice is required to cancel existing direct debits.

All children entering Learn to Swim Going It Alone program will need to undergo an initial free assessment to ensure we place them into the correct level.

Fees are payable at the time of enrolment for the term in advance and in full by credit card, Paypal or via direct debit using Ezidebit.

A maximum of three make-up lessons are allowed per term with 6 hours’ notice or, in cases of illness, provision of a doctor’s certificate. Make-up lessons are accruable up to the three however cannot carry over into a new term. If a make-up lesson is missed then this lesson is forfeited. Payments for missed lessons are non-refundable.

If you will be on holidays during the term or in cases of extended illness, please contact us and we will make every effort to accommodate you.

If your normal lesson time falls on a public holiday we will contact you to advise whether or not the lesson will be proceeding. If the lesson is cancelled or you are unable to attend, a make-up lesson will be offered.

 

 

HEALTH & SAFETY

For insurance and safety reasons, there is no play swimming allowed before or after the lesson. 

Please maintain a safe distance (1.5 metres) from others and use hand sanitisers provided.

Please follow all health and safety rules as advised by the instructor and other staff and as displayed.

Swimming caps must be worn during lessons.

Whenever possible, suitable footwear should be worn in the showers and around the pool.

All swimmers should be showered and toileted prior to entering the pool.

If your child is sick, please do not attend your lesson. Advise us within the 6 hour window in order for a make-up lesson to be allocated.

All open skin areas are to be covered with an occlusive dressing. An occlusive dressing is one which will shut the wound from contact with the water. Band-Aids or similar are not allowed to be worn into the pool. Swimmers with bleeding or weeping wounds should not attend lessons.

What are you wading for?

Update on COVID-19 Management

Hope you have all been keeping well, safe and getting through this very unusual time.

On a positive note, it did give us time to slow down construction and have another look at how we can improve TJ’s to be the very best for you when we open. We are just now in the final cleaning stages which will include a full sanitisation before opening. We are also in discussion with Brauer Industries, who supply our filtration and sanitisation system for our pool, regarding installation of their air/surface sanitisation system which will further ensure that the air and surfaces within the school are constantly treated and as clean as possible.

We are hearing through various sources that, with restrictions set to ease in the next few weeks, we may be able to open our doors, which is very exciting. We obviously will not be initially operating at full capacity as we will be putting measures in place to ensure that all of you and our staff are as protected as possible. These measures include:

  • Asking that all students have a quick shower before they come to the school for their lesson and be in their swimwear ready to go to avoid the use of bathrooms to change.
  • Arriving at your lesson no more than 5 mins prior and if possible wait in your car until a staff member indicates we are ready for you. If you are waiting outside, please be mindful of social distancing of 1.5 metres from other visitors.
  • Limiting your visits to one parent and avoid bringing other siblings who are not participating in a lesson, if at all possible. 
  • Requesting everyone who visits read the action plan on the front door before entering so you know how we’re working toward minimising risk.
  • Our instructors will be modifying their teaching methods to minimise any possible contamination whilst teaching and will modify teaching methods and utilise social distancing measures where possible.
  • All staff will be temperature checked on arrival at the school. 
  • Reducing the Bigs & Littles class numbers from 6 to 4 per lesson.


Obviously, these measures will be regularly reviewed and we will continue to monitor and follow Government and various industry body guidelines and advice when making any changes to our action plan. Based on all of this, we have put together a schedule for assessments to begin as soon as we get the go ahead to open. These will be limited to two children per time slot and will be spaced 30 minutes apart to give plenty of time for transition between. The dates will obviously need to be amended, however, this is an opportunity for you to secure a spot for this initial stage. The link to the assessment schedule is available on our home page.

Please let us know of any queries or concerns you may have. We are contactable via our email (enquiries@tjss.com.au) or phone (0499 857 946). 

We look forward to seeing you all poolside very soon!
TJ & Tracey Bell.